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My Quotemedia (QM) is not working, please help

Written by  on 
Wed Jun 16 2021
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Please follow the below steps

  1. Check if the Professional User Mode is unchecked in Settings/Help»Settings»Data Subscriptions»Quotemedia. If you are a non – professional then this should be unchecked .
  2. Please make sure that you are copying and pasting the right username and password in thesettings/Help» Settings»Data Subscriptions» Quotemedia form. The username is generally your email address.
  3. If you have a real-time data plan, then make sure that you have signed the exchange agreements.
  4. Try to restart your Excel and try again
  5. If the steps above do not work then try a quick reinstallation of MarketXLS If the issue still persists, please book a call with us and we will help you in resolving the issue
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Ankur Mohan MarketXLS
Welcome! I'm Ankur, the founder and CEO of MarketXLS. With more than ten years of experience, I have assisted over 2,500 customers in developing personalized investment research strategies and monitoring systems using Excel.

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