FX_Convert working for very few pairs / combinations

Discussion in 'Troubleshooting' started by Dave, Jan 2, 2018.

FX_Convert working for very few pairs / combinations

  1. Dave

    Dave New Member

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    When using the FX_Convert(1,"x","y") I am mroe often than not getting the result as #value

    A few pairs that I can get valid results for are
    FX_Convert(1,"usd","gbp")
    FX_Convert(1,"aud","usd")
    FX_Convert(1,"usd","cad")

    However these and most of my other pairs come back with the #value result
    FX_Convert(1,"aud","gbp")
    FX_Convert(1,"aud","cad")
    FX_Convert(1,"aud","jpy")
    FX_Convert(1,"gbp","jpy")

    One thing I noted is that it says I have a valid licence for the Basic, but when I go to :Utilities Lookup" I get the message "Limited or Invalid Licence, click on Licence Information in Settings Menu".

    Do you have any suggestions on what I may need to do to overcome this issue?
     
  2. marketxls

    marketxls Administrator
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    Hi Dave,

    I am checking it. And will reply shortly.

    Kind regards
     
  3. Dave

    Dave New Member

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    Any updates on the FX_Convert functions?
     
  4. Dave

    Dave New Member

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    Still not working an no updates - it's been 6 months since this issue was raised.

    Pls advise if this is ever likely to be operational again, and if so a time-frame.
     
  5. marketxls

    marketxls Administrator
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    Hi Dave,

    Sorry for the delay, I will check it today and conform back. They should be working today.

    Thanks
    Kind regards
    Ankur for MarketXLS
     
  6. marketxls

    marketxls Administrator
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    Hi Dave,

    I am still working for it.

    Thanks
    Ankur
     
  7. marketxls

    marketxls Administrator
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    Hi Dave,

    we pushed an update for this and they all should be working fine now.

    Kind regards
    Ankur for MarketXLS
     

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