Hi Brad, Just to reconfirm that you are only talking about name function right? Because that one is the one which I understand is not working well. Rest all is fine. Please suggest which ones you mean by these "these basic functions "? Thanks Ankur "Are you going to correct these basic functions or walk me through how to fix it? It has been over 2 weeks. If this is not resolved, I would like a refund issued. This is unacceptable for a paid service."