Problem with Limited or Invalid License

Discussion in 'Troubleshooting' started by Virginia, Feb 17, 2017.

Problem with Limited or Invalid License

  1. Virginia

    Virginia New Member

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    I'm having some problems with the software.  The dialog box says "Limited or Invalid License, click on License Information in Setting Menu."  The License Information software says that the license is "valid."  But, nothing works - even trying to import the tickers from the "useful Lists" function.  I see some license problems with V.8.0.0.0, but not sure how to rectify this.  Thanks for your help!

    V
     
  2. marketxls

    marketxls Administrator
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    Hi Eric,

    I am checking on this. Sorry for the delay.

     

    Kind regards

    Ankur
     
  3. mejoe

    mejoe New Member

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    I am also facing the same problem
     
  4. marketxls

    marketxls Administrator
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    Hi Joseph,

    Please unistall and reinstall MarketXLS once.

    To Uninstall MarketXLS please see the link below...
    https://marketxls.com/knowledgebase/how-to-uninstall-marketxls/

    To install MarketXLS use the link below, to download the file and then install it.
    https://marketxls.com/MarketXLSSetup(8.0.0.0).msi

    Please refer the link to follow steps for installation.
     
  5. misanman

    misanman New Member

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    I am having the same problem beginning today.  I tried uninstalling and re-installing marketxls but that didn't solve the problem for me.  I noticed that I have two Marketxls entries in the Windows application list.  I am able to uninstall and re-install the one that has a size of 156MB.  There is a second entry with no size and an installation date of 10/4/2016.  When I try to remove it I get a message that says "Windows cannot find .... marketxls.exe ...  Make sure you typed the name correctly and try again."  Not sure if this is related.
     
  6. marketxls

    marketxls Administrator
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    Hi Robert,

    Please can you upgrade as shown in the video below?
    https://marketxls.com/forums/topic/new-marketxls-release-version-8-0-0-0/

    You can install the latest version from the link below.
    https://www.   marketxls      .com/      MarketXLSSetup(8.0    .0.0).   msi (remove spaces)

    Let me know if you face any issues.

    Kind regards
    Ankur
     

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