License Information Appears / Disappears

Discussion in 'General Questions' started by David Kanof, Nov 6, 2017.

License Information Appears / Disappears

  1. David Kanof

    David Kanof New Member

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    I am a new user trying to get started with marketXLS. I have been having many problems, but I thought I would start with this one, since I suspect that until it is resolved, I will get very inconsistent results.

    The problem that I am having is that as I have tried using functions like Last and Change in my sheet I often get N/A for values or no values. As I have tried to investigate, I have found when this happens, if I go to License Information it says "No License".

    So, as a diagnostic approach, when I open the workbook, I immediately go to look at the License Information before doing anything else. I am finding that it often says "No License". So I close the workbook, open it again, and look again. Sometimes it says "No License" again, sometimes it seems to have the license and all the info looks valid. So then I try to work with my sheet.

    Do you know why this is happening? And what I can do to resolve it ... or to get you more information?
     
  2. marketxls

    marketxls Administrator
    Staff Member

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    Hi David,

    There are major issues on the server right now. We are working to fix them. Please bear with us. Thanks for your understanding while we get back online

    Thanks
    Ankur
     

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