Response very slow

Discussion in 'Troubleshooting' started by David Kanof, Jan 31, 2018.

Response very slow

Tags:
  1. David Kanof

    David Kanof New Member

    Joined:
    Nov 2, 2017
    Messages:
    24
    Likes Received:
    5
    Today I notice that Marketxls response seems very slow. This is noticeable both in terms of acquiring data via function calls and even in the time it takes during Excel startup for license validation.

    Just wanted to be sure you are aware there is a problem and hope it will be fixed soon.
     
  2. LynxPtnr

    LynxPtnr Member

    Joined:
    Jul 5, 2017
    Messages:
    38
    Likes Received:
    4
    I am seeing the same issue
     
  3. Pete T

    Pete T New Member

    Joined:
    Jan 13, 2018
    Messages:
    8
    Likes Received:
    3
    So am I. Slow and now returning NA for quotes that were fine just minutes before. Intermittently quotes work then do not.
     
    T M Ellis likes this.
  4. David Kanof

    David Kanof New Member

    Joined:
    Nov 2, 2017
    Messages:
    24
    Likes Received:
    5
    The delay in opening a workbook is about 20 seconds.

    (And, I too, am getting N/A for some symbols that work at other times.)
     
  5. marketxls

    marketxls Administrator
    Staff Member

    Joined:
    Dec 21, 2015
    Messages:
    1,119
    Likes Received:
    10
    We have noticed this yesterday, working to push an update to the server today to help resolve this.

    Kind regards
    Ankur for MarketXLS
     

Share This Page