Server very, very slow ... not returning data

Discussion in 'Troubleshooting' started by David Kanof, Feb 22, 2018.

Server very, very slow ... not returning data

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  1. David Kanof

    David Kanof New Member

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    For several hours now the server has been very slow to respond. It takes about 25 seconds just to open a workbook (it is in manual re-calc mode). Then doing a re-calc, which normally takes 20 to 30 seconds takes several minutes and many (or all) values (from the =Last function) are being returned as NA.
     
  2. Lloyd

    Lloyd Member

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    Ditto, David's experience.
    Was slow. Recently (since 1:00 pm CST USA) no data rate with server.
    I had to impose manual recalc. Excel was getting caught in a calculation process loop.
    Complete lockup of Excel without disabling MarketXLS add-ins.
     
  3. ed b

    ed b New Member

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    ditto...problem started last night after bell. I'm getting NA
     
  4. marketxls

    marketxls Administrator
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    We are working to resolve this issue.

    Kind regards
    Ankur
     
  5. marketxls

    marketxls Administrator
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    Hi David,

    I am working on it to get this fixed. I see, it was wondering fine and now again.

    Kind regards
    Ankur
     
  6. Stevec4

    Stevec4 New Member

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    as of 2pm on 2/23 it is still slow and not parsing data.

    I am seeing mostly Mutual fund and ETF prices failing, stocks seem ok if that helps. The server reboot last week sure helped the speed but the last 2 days has been painfully slow almost unusable.


    Steve
     
  7. marketxls

    marketxls Administrator
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    Hi Steve,

    We are working to resolve this over the weekend. But for Mutual there may be a bit more of a delay as we are working for a new data arrangement with quotemedia.

    Thanks for your understanding.

    Kind regards
    Ankur
     
  8. Stevec4

    Stevec4 New Member

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    Thx for the update Ankur.
    Steve
     
  9. ed b

    ed b New Member

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    open_historical for todays date returning NA. openprice slow..
     
  10. Lloyd

    Lloyd Member

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    hf functions ran fairly well yesterday, Sunday CST.
    Today (Monday CST) data rate transfer with server is running faster than Friday, but slower than its normal rate.
     
  11. Lloyd

    Lloyd Member

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    OneYearTargetPrice is return NA on all stocks
     
  12. Y0tsuya

    Y0tsuya New Member

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    Getting N/A for all option prices
     

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