Excel Functions Not Working

Discussion in 'Troubleshooting' started by Lou, Feb 17, 2018.

Excel Functions Not Working

  1. Lou

    Lou New Member

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    Hi, even though I followed the installation process and most of MarketXLS is working, none of the excel functions are working and if I click on the "f" function button, MarketXLS doesn't show up there. All of the functions return #NAME when I try to use them.

    How do I fix this issue? I've confirmed the add-in is enabled and tried a few other things but nothing is working. I'm trying this on a 7 day trial and would really like to use it, but if I can't get it to work...

    Thanks,
    Lou
     
  2. marketxls

    marketxls Administrator
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    Hi Lou.

    It looks like the software was not installled properly. Please can you uninstall MarketXLS by going to the control panel and install it again? Unless we see the new functions they will return error. Let me know how it goes, if needed we can do a quick screenshare to fix it.

    Thanks
    Ankur
     
  3. Lou

    Lou New Member

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    It's working now thanks.
     

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