"Please check if you are connected to the Internet."

Discussion in 'Troubleshooting' started by sdm, Oct 30, 2018.

"Please check if you are connected to the Internet."

Tags:
  1. sdm

    sdm New Member

    Joined:
    Nov 6, 2017
    Messages:
    20
    Likes Received:
    2
    Starting a day or so ago, I get the message "Please check if you are connected to the Internet. MarketXLS may not work appropriately without the web" when I start Excel. There is no problem with my internet connection, so I don't know what's leading to this message. If I then run "Refresh All," I'm told "marketxls has fired an exception."

    How can I solve this problem?

    Thanks.
     
  2. marketxls

    marketxls Administrator
    Staff Member

    Joined:
    Dec 21, 2015
    Messages:
    1,109
    Likes Received:
    10
    Hi SDM.

    This was a temporary issue on the server, I emailed all users as soon as that happened and when it was fixed. I hope you are not facing this issue now.

    Kind Regards
    Ankur for MarketXLS
     

Share This Page