All platforms
Account and support
Find help for licenses, devices, subscription access, and support requests.
Use this section for account access and support. Product instructions and troubleshooting remain in their task-specific sections.
License and device help
Read Manage licenses and devices when you need to find a license, activate a replacement computer, or understand an activation message.
Subscription and billing help
For cancellation, refund, or plan questions, contact MarketXLS from the email address connected to the subscription. Include the order or invoice identifier, but don't send payment-card information.
Technical support
Read Contact MarketXLS support before you send a technical request. A complete report reduces the number of follow-up questions needed to diagnose the issue.